This outfit is composed of the most amazing people! My 13-year-old son and I signed up for this tour before flying out from Kentucky. We drove the Pike's Peak Highway up to the summit the day before the ride, and my son decided that he didn't want to descend down the summit on a bike the next morning. I wasn't going to force him into it and was prepared to take the financial hit on the nose. But when I arrived the next morning to do the bike tour, I casually mentioned the circumstance to the tour directors and they worked to refund me for my son's last-minute cancellation. I truly didn't expect that and was grateful.
As for the tour itself--AMAZING!!!! Our driver ("Cougar") had a lot of personality and gave us a bunch of interesting history about the mountain and the highway leading to it (it ranged from racing to forest fires). He honestly made you feel at home and comfortable. The vistas from the jeep were simply astonishing, and it was a great way to relax on the way up to the summit. Once at the summit, we were outfitted with a warm, wind-breaker jacket and gloves (which were needed--it was 38 degrees with wind chill at the summit on a July morning!) and rode with cycling guides in front and behind us. It was incredibly safe and I felt safer on the bike than I did driving up the mountain the day before. The views were magnificent and I even saw a mountain goat cross the road in front of us. There were plenty of stops to take photos and most of the ride was downhill (which made it much easier and there was no saddle soreness after 19 miles). And if you are worried about speed, know that you cannot ride over the posted speed limits and that the ride leaders adapt themselves to the group. There is also a support vehicle that follows you down, so you are covered from all angles!
I know I will revisit the Rockies again, and when I do, I am definitely doing this ride again and bringing a few friends (and my son) to do it! You don't want any regrets--you gotta do it!!!