We decided to come here for our anniversary, all in we paid over 200.00 just for the night (prior to even arriving). Where should I start?
1. They tell you no refunds, and trust me there is definitely a reason for that!
2. They tell you to show up an hour to an hour and a half before the show and there is absolutely no reason to do so. Trust me when I tell you, I just waited in a hot room (post Covid) for 40 minutes while other patrons opened the doors so we could actually breathe. It got up to at least 80 degrees in the room before they opened the doors 45 minutes later.
3. There were no appetizers served, outside prior to the main show. They have changed this part to a pay for appetizers in the venue. Before you order read below.
4. There is not enough staff and the staff they do have is not well trained or able to get simple tasks done. This again is why there is #1 in force. By the time you figure out what happened they already have your money.
5. The food is not only mediocre at best, it is also COLD, not warm, not partially warm, COLD. You know when you are eating fried food that is cold that feeling you get in your stomach, well both my husband and I got it. COLD. COLD. COLD.
6. The wait staff is less than appropriate for an event of this magnitude or at this cost. Imagine you go to a really expensive restaurant and the owner has decided to replace the waiters, bussers, head bussers, with Mcdonalds cashiers. Yes that is EXACTLY what this is like. There is not a single reason why the show started and entire section's of the place had not even gotten a salad yet. Some had not even gotten a drink yet. It was horrible. The staff is 1/2 of what it should be, and even those people need better training.
7. I cannot speak about the parking situation because toward the end we got the hell outta dodge. It was just that bad.
Now I get to tell you all. DONT DO IT. DO NOT waste your hard earned money by going to this dump. There are nicer restaurants where you can go. Go to Knotts Berry Farm and then out to a nice dinner, it would absolutely without a doubt be better. Suffice it to say, they will never get us again.
Thanks for reading.