I did not get to go, because I paid with a virtual card and the virtual card's number is automatically generated for each use. For some reason, they refused to honor my reservation because the credit card I actually used ended in a different set of numbers. Apparently, their staff are unfamiliar with virtual cards, and they have no training to anticipate this issue. This all happened despite the fact that I also provided my drivers license, the actual card I used, offered other cards, and also offered to simply pay in cash (I had ~$200 of cash on my for some reason).
They refused to let me enter and then refused to refund me, so they sent my up a flight of stairs to get a refund from their box office manager, who refused to open the door for me when I knocked. I called (the very same person) and almost immediately got a refund, despite the fact that I offered her actual money for a product. Instead, they treated me as an inconvenience and could not even remotely explain the sentiment or rationale of their really, mind-bogglingly stupid policy that, in this case, resulted in a loss of revenue, aside from just either robotically or curtly/rudely stating that it was "their policy."
Message to operators: Train your staff to retain revenue and to provide rational explanations for your policy, instead of just being indifferent and rude. I've been racking my brain trying to figure out a positive use case for their policy and I honestly cannot. I cannot think of any other business that takes credit cards that A) Have not encountered a protocol for virtual cards or B) will not allow you to use an alternate form of payment once identification is verified. This includes car rental companies, hotels, you name it.