this was a very fun adventure for my wife and me. Hugh was a great tour guide and teacher. My wife and I are in our mid sixties and have never been on a Segway before and Hugh made us very comfortable and made sure we understood the principle of how to operate the Segway safely. He had 6 out of 8 people that had never been on one before and he had all of us riding in 15 minutes. We were crossing intersections and he made sure we had no problems. We had FUN and will be doing Segway tours more often. I highly recommend this mode of touring! Thanks Hugh for a great job!!