First of all, they gave me $25 refund for cancelling the glacier portion. I have to wonder if it was ever really planned since all of the tour operators pack up around 3-4 pm and it was an afternoon tour. They said they tried to get a hold of me, but I don't have any missed calls or emails that confirm it.
I did get to go on the whale watching portion, but the only whales that we watched were humpbacks and I can view them locally here in Virginia Beach during the winter. Some of the information was also incorrect about the humpbacks. I have been a docent on our local whale watching tours.
Many others though were thrilled with this tour.