We we're picked up by a very kind and caring gentleman. The car was very clean. He made wonderful recommendations when asked and was very thoughtful. We were pleased with the service mad would highly recommend.
After calling the driver on arrival, he picked us up within 10 minutes. Absolutely fine with this as it obviously cuts cost by not having to pay car park charges,.
Driver polite and helpful, pointing out places of interest on the journey.
Logistics did not work well. For example the contact number was for the New York office who had to give us a different number then we had to wait another 10-15 minutes for the car to arrive. I suggest this service is changed to either be there with a name card as you leave arrivals or just go and grab a local taxi. Not good value for money - and thinking iot was pre-paid we also had to pay the driver for "the airport tax".
The whole experience was disappointing