System works very well you telephone when you have collected your bags. And car comes to the front of the exit door. Your name is in their side window of the car.difficult to see when so many people are being picked up. Driver very good. Was surprised when I telephoned the dispatcher, I was told I would have to give the driver 24dollars to cover toll costs. We did not go through any tolls.
Driver was there within a few minutes of our call, was surprised at size of toll charges 34
Good clean car, rang when we picked up luggage and car arrived about 5 minutes later. Didn't appreciate the hidden charges though. When last website does say airport charges aren't included, it would be useful to have an idea how much they are - we had an extra 24 to pay each way, then the tip on top. I suspect in the end, it would have been cheaper just to get a taxi. Driver didn't speak at all during the journey. Be more upfront about hidden costs - this extra made a journey we thought was going to cost 60, increase to 80.