jenniferfO7608NA
Jul 2023
Scammers! I booked my reservation thought Speedi Shuttle online for an airport ride from Kona airport to my hotel. That went smoothly but when I looked at my reservation, they double booked it so charged me twice. I did not know that Go Shuttle charges you or has something to do with it. From there Kona Taxi was subcontracted to pick us up. When I called Speedi Shuttle to get the mistake charge for the double booking fixed, they sent me to Go Shuttle and Go Shuttle requires an order number, not reservation number, which I don't have and denies all charges or even looking for the reservation. Go Shuttle is on my credit card bill so I have no idea how you can deny that you charged me double besides scamming people! I called Speedi Shuttle and they said they'd fix it and send me an email. I got no email so called again 5 days later and the same thing happened! I believe they send you in circles on purpose. Now I am contesting though my credit card company. I would not book with a company like this again. Check your credit card charges. This company probably expects people not to check.