Black Hills Adventure Tours is a wonderful tour company. Even though I booked through Viator and Viator sent me the wrong location for the tour pick up, the owner, Carrie as well as the guide, Aura both reached out to me and resolved the mix up quickly. Aura made our private tour of the Badlands, Wall Drugs and Scenic very interesting and fun. She has a great personality with a spirit of adventure that made the whole day very enjoyable!! Clearly Blackhills Adventure Tours is a professional company that cares about providing the best experience for its customers.
Response from Host
Dec 2024
Thank you so much for booking with us and for taking the time to leave such a kind review! Technology can be great when itās working properly, but we know that doesnāt always happen, so we always like to double-check tour details beforehand. We are glad that we were able to resolve things quickly and are very grateful for your patience in this matter. We are fortunate to have guides like Aura, who we can always count on to provide the best tour experience possible. We know Aura enjoyed having your group just as much as you enjoyed having her as your guide. Thank you again, and we hope to have the pleasure of guiding you on another adventure in the future!