Your Boston Preferred Car Service. More than 25 years of experience driving professionally in the Greater Boston Area. Service is our focus! Being on time is everything. We wait for you and not the other way around.
City: Boston
Fri 22 Aug
i
You can choose the date already on the booking website
Infants and small children can ride in a pram or stroller
Service animals allowed
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Traveler Photos
Reviews (14)
davidsV4453VM
Mar 2024
First driver, Levi, picked us up from the airport on time, fantastic vehicle, super nice guy, great experience. Booked a week later to go back to the airport, paid in advance, driver never showed up, messaged the company 3 times that morning to see if they were late, not going to show, whatever, never received a response, waited an extra 30 minutes and ended up taking Lyft. Two days later, have requested a refund and still no response from anyone. No sorry, we screwed up, nothing. For a rate that's 5X what lyft, uber, etc. are I expect them to be better. Just show up. Will never use this company again.
Response from Host
Apr 2024
Note: This review was posted twice by the same person using the IDs David_S and davidsV, so we posted the same response on each review:
I hope this message finds you well.
I want to begin by expressing my deepest apologies for the disappointing experience you encountered during your recent booking with us. Your satisfaction is of utmost importance to us, and it deeply concerns us to hear about the inconvenience and frustration you experienced.
Firstly, I want to assure you that your refund has already been processed. Please note that the refund process is managed by the booking platform, and unfortunately, we do not have direct control over the speed at which it is completed.
Regarding the missed pickup and lack of response to your messages, I want to sincerely apologize for the inconvenience and frustration this caused. We take your feedback seriously, and we are taking immediate steps to address the issues you've raised. Rest assured, we have investigated the circumstances surrounding the missed pickup and implemented measures and retraining to prevent similar incidents from occurring in the future.
Once again, I apologize for the inconvenience and disappointment you experienced.
David_S
Mar 2024
We booked this provider for transport from the airport to hotel and a return the following week. Levi, the driver from the airport to the hotel was excellent, on time, kind and courteous. The driver from the hotel to the airport never showed up, no on would answer messages, we waited 30 minutes and booked a lyft. Will never use these people again.
Response from Host
Apr 2024
Note: This review was posted twice by the same person using the IDs David_S and davidsV, so we posted the same response response on each review:
I hope this message finds you well.
I want to begin by expressing my deepest apologies for the disappointing experience you encountered during your recent booking with us. Your satisfaction is of utmost importance to us, and it deeply concerns us to hear about the inconvenience and frustration you experienced.
Firstly, I want to assure you that your refund has already been processed. Please note that the refund process is managed by the booking platform, and unfortunately, we do not have direct control over the speed at which it is completed.
Regarding the missed pickup and lack of response to your messages, I want to sincerely apologize for the inconvenience and frustration this caused. We take your feedback seriously, and we are taking immediate steps to address the issues you've raised. Rest assured, we have investigated the circumstances surrounding the missed pickup and implemented measures and retraining to prevent similar incidents from occurring in the future.
Once again, I apologize for the inconvenience and disappointment you experienced.
Tom_W
Sep 2023
Levi was an exxclennt driver. He was waiting for us, initiated contact, had a very clean car and a nice guy
Lemo scheduling company was excellent as well
Unique Activities
Transfers & Transportation
Good for Small Groups
Seasonal & Holiday Tours
Walking Tours
Outdoor Activities
Food & Drinks
Good for Groups
Art, Culture & History
DSA non-compliant
What's Included
Additional Info
Cancellation Policy
Traveler Photos
Reviews (14)
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