To begin we did not get the minivan we paid for. I am handicapped and it is difficult for me to get into a car. The driver was suppose to be at the airport waiting for us at baggage-was not. When I called we were told he was running late to go downstairs to the street and he would pick us up. Thank goodness for an airport wheelchair assistant who was willing to continue to push me and understood where we were to wait. A towncar is NOT a minivan.
The driver arrived on time as promised. He was friendly share information about Atlanta.
We werw quoted one price and had to pay an additional $35.25 to be picked and taken to the airport on July 21, 2013. I had arlready $132.73 before leaving Detroit. I was told that I would not have to add any more fees that night before departed Detroit.