the cars to and from the airport were as described and fine. I was advised that a $20 dollar cash charge was also payable on both journeys. When I queried this, I was told it is the expected gratuity.
we also had an arrival transfer booked with this company. Never again! Our first flight was late so we missed our connecting flight to Washington we called this service to let them know we will be arriving later as we missed our flight, they informed us the driver had already left for the airport (1 and a half hours early) so we would have to cancel our booking and do another one (I dont think so) we had already paid for this service.......When we arrived in Washington we had to find our own way to the hotel.On our departure the driver was an half an hour late. This is a SERVICE INDUSTRY there was no service!
when we arrived we had to call the service to pick us up, cab was not waiting at airport. Had to wait 10 min. Very nice driver. No probloms on the road, drove us infront of hotel