From start to finish a terrific experience with Viator, and the tour company, and our guide Adam. It was a tour I booked for 5 adults. Because of the number of people and the schedule we were looking for, I ended up calling Viator. The agent that was able to book this was outstanding. We were originally looking for a 3-4 hour private tour but the companies that provided that did not either have vehicles available on the day we needed or no tours on that day. The Viator rep was able to get us a private tour for the day and we wanted for a slightly higher price. But we could customize our itinerary to meet our time constraints. I received all the pertinent information from Viator and was able to share with my friends easily. Next, a representative from the actual tour company called to give me more information, logistics in nature, confirming pick up location ( at our hotel) and time, confirming our wish to be back at hotel by a specific time frame, and to let us know Adam would be our guide and he would be in contact the morning of the tour. Adam was in touch that morning confirming our schedule. He arrived at our agreed to time. He had a nice vehicle large enough to comfortably fit us all. While we drove to the various sites around Philadelphia, Adam shared A LOT of information about the city, state, and itās history. On occasion we pulled over , were able to stay in our air conditioned vehicle while Adam pointed out interesting things. He had a route laid out and stops that perfectly suited our needs. We stopped by or at least saw from the car all the major sites in the city. Adam gave us the option to of staying for longer and going in some sights or skipping it and doing on our own later ( as we chose to do for many museums and there are quite a few ). We did choose to take our time at the Elfers St, liberty bell, Rocky steps, Love statue, Christ Church, and the museum at Second Bank. We drove through the Italian market area ( and later during our trip had an amazing dinner at a restaurant Adam recommended). We stopped for lunch and had absolutely delicious cheesesteak sandwiches at Jimās . The tour far exceeded our expectations! We would strongly recommend it to all.