Convenient, easy to book online via the company website, no hidden fees, professional drivers. This company was recommended by the Disneyland Resort for airport service from LAX to my hotel in Anaheim. I booked and paid for roundtrip service, in advance with ease.
I would recommend private car service if traveling with only 2 persons vs. ride share shuttle service. I reserved a black car sedan but both for transfers arriving and departing, I was given a mini black SUV to my surprise. The automobile was clean and comfortable. Temperature inside was just right. Complimentary bottled water for the ride. Both drivers were prompt, professional yet friendly, helpful with our baggage and, communicated via text/phone call extremely well when arriving at the pick-up location. I opted to tip the driver in-person vs. in-advance when booking the reservation. Remember to tip generously based on the amount of suitcases/bags and the level of service delivered + booked.
I have used this company twice, in 2022 and 2023 and was completely satisfied both times. I will book with Karmel Shuttle Service again on my next trip to Anaheim, CA.