kimberlyvickers06
Apr 2018
My daughter and husband have never surfed. I used to because I grew up on the PCH and well, it's just what you do! This surf lesson was recommended via our concierge at The Waikiki Marriott Resort & Spa. My husband booked a private lesson for he and my daughter. We met down in the surf shop later in the afternoon. The lesson took place right there in the shop with Lowen; basic 'how to's' on getting up ; paddling out; leg placement and balance. The boards are blue foam. We were by a kind of rundown van shuttled out to a less busy beach away from Waikiki. Shoes were lended to both and we assumed rash guards would be too. My husband swore that he asked and that was confirmed upon booking. No rash guards were supplied; trust me.. You need these. The instructor was cool and nice enough. Both my daughter and my husband were able to surf within minutes of being out in the ocean. My daughter ended up loving surfing so much, she wants to go do more over the summer. That was a plus! NOT having rash guards was not , as both her and my husband were pretty rashed after an hour of surfing and hitting course sand and reef. The boards could have been a little better in quality, as well, as the lessons aren't cheap! The other issue we had, was being told that having a 'go pro' to video or film the session would render 100% loss of the device. That may be or not be true. We didn't chance it. After the session the instructor offered to air drop us the video and pix of both for $75 a piece if we gave him cash on the spot. I didn't have that much cash on me. He said he would upload them and we could get them from the shop the next morning via credit card. We wanted them! The next day we called and the girl that checked us in for the prior days lesson said we could have called the day before and she wished she had known. There were no uploaded pix. She said she would call us with the pix which we could them get via Dropbox later that day. She never called. It was 4 days after we returned back to the Mainland and several calls before we got these pix. Island time? I don't know. Improvements could be made.. the lesson itself was great .. maybe a better place and the lesson not in the shop. Rash guards are huge and updated equipment to match cost is key too. They could also have some sort of package so the customer knows the photos will be pricey and optional. It seemed tacky to do that after and then take so many calls to get photos that cost NOTHING to video;not that I am saying they should be free, but $150 for two is a lot. We were also entitled to a small discount by booking this surf school via our concierge and we never got it. 3 stars and on the fence whether to return or recommend.