In a nutshell, wow. They picked us up at the hotel on time and drove us to the airport. After a quick recap on safety procedures we went to the helicopter where our pilot was waiting for us. I got over the initial terror of "why did I ask for the doors OFF?!?!" after a few minutes once we were in the air. The view from the sky was breathtaking. Our pilot took us all around the island, basically the aerial equivalent of the all-day bus tour, but in 1 hour instead of 8 (and without the pineapple ice cream from inside the Dole plantation). This tour is expensive, but if you can afford it, or if you can almost afford it, I HIGHLY recommend it. This was a truly unique experience, and one we will never forget. This company was excellent, from the very start all the way up to when they dropped us off back at the hotel.