All was good except for the cheesy green screen photos. Take your own while you are there.
Get good views but make sure its a clear day. Mine the weather changed
3 stars out of 5. The lineup for the Willis Tower Skydeck was ridiculous. I specifically chose an off season October in hopes to avoid long waits, but perhaps it's busy all 12 months of the year. It was just shy of 2 hours from the time I entered the line, to reaching the elevator to the Skydeck. The other reason for my 3 stars is the booking promo code from Viator was to be for 10 off, but they gave me 5 instead. Not the end of the world, but I am mentioning it for the principle of the matter. As a customer I was offered a 10 off promotion, but given a 5 code once booking. I still have the original emailed offer, and re-read it before writing this review. Classic case of bait and switch, the customer usually loses.