The tour was we expected, very satisfied, I would change rating , providing the tour operator do not misled tourists, with add on that are included in price tour. They were paid to pick us from hotel, last minute they refuse to complied No pick up from hotel, also may help to let people to bring your snacks as the trip is very long and people need nourishing other than that the guides were very
Response from Host
Oct 2022
Dear Sergio_P, thanks a lot for your feedback.
Talking about misleading, sometimes we have to ask our customers to meet our vehicle somewhere closer to Downtown because there can be lots of reasons when the driver can run late, for example, traffic or someone is late too. Also, we try not to cross Market Street because there is a lot of traffic and the whole bus will be late if the driver goes there. And we always call our customers in the evening before the tour to explain these facts and ask to come somewhere closer.
You are texting about the snacks and so on...
I have never heard that the customers are not allowed to take something to eat with them into the van, it's very strange and I'm interested in who told you this.
Anyway, I hope you enjoyed your time and we will take in account everything you texted us about.