Liz and Captain Pater were outstanding! We had some things pop up that didn't allow us to make our tour time. I contacted the office in advance, fully expecting to forfeit our trip. However, the team was VERY accommodating, and we lucked out that they had room on a later afternoon tour. Being during the Summer with such warm weather, we didn't have expectations of seeing much during the middle of the day. But there were a couple very friendly manatees that hung around, and even rubbed up against my wife and daughter a couple different times! Thank you, Liz, for taking such good care of my daughter on her birthday trip. And thank you, Peter, for getting us in the perfect spots for them to enjoy their day. We will definitely be back!