At 6 AM at the pickup point, no bus to pick us up. Started calling at 6.30 AM and was informed that we would get a 6.50 AM pick-up. At 7 AM finally, but now we had to wait for guests that didn't show up. After another 3 hotel pickups (and significant waiting time because guests could not be found), we went back to the Hilton to pick up the no-show guest....at 7.30 AM so 1.30 Hrs after the original pickup time. When the chauffeur informed us that, after a 4-hour drive, we would be dropped in Yosemite to spend on our own a whopping 3 hours. No guided tour, no Giant Sequoias. Or, to use his words, no sir I am not doing any trees, only the park, I am not hired to do sequoias. Several other travelers were also shocked, we paid for a guided "tour" and sequoias, not this cheap stuff....we could have taken an uber for that. Shame on you, "Incredible Adventures". I want my money back!!!
Response from Host
Nov 2022
You state in your review that you booked with "Incredible Adventures." Therefore this review was posted in error. We are "Best Bay Area Tours." Incredible Adventures is a different company. Had you gone with us, I am sure the experience would have been very different.