Overpriced and rife with technical issues. On the question stations, screens crashed many times between my partner and I, meaning we had to restart each time, and a constant "are you still there?" message popped up like every 10 seconds, constantly distracting from questions requiring great concentration. In the surveillance room, the first set of headphones I used had an audio input problem so did not pick up my voice after the first few questions; I would say/yell the correct camera name (as confirmed in a subsequent attempt) yet all it said was I ran out of time. The laser game, which was the most enjoyable station in the whole exhibit, nonetheless seemed to occasionally fail to recognize a light hit. Not much going on museum-wise; not much to see and what there was to see was not displayed in an exciting fashion. There didn't seem to be a way to easily export my results from the site afterwards or to transfer my partner's results to their own email address. Even without all of these issues, it was nothing really more than a relatively boring exhibition and should have cost half of what it did.
Response from Host
Nov 2019
Hello Connor, thank you for the feedback and review - I have gone ahead and forwarded your remarks to our museum developers for further inspection of each of these issues - comments like these help us in improving the visitor experience so we greatly appreciate this intel. For your profile - each email address will get only their spy profile emailed to them. If you did not add an email address, you can access the information at the website under the section "Profiles" then "settings" - here will you be able to see your profile and any profile under your reservation. If you have a ticket code, you can also enter it here and retrieve the profile. Always remember to "Question Everything" and thank you again for the feedback.