My son and brother did this and they had alot of fun. It is a beautiful course and very organized with safety first. They skipped the longest Zipline, because it was going to fast.
After we booked we got emails requiring a printed ticket. Our condo didn't have a printer. We also got notice to arrive 45 minutes early and a requirement for bringing proof of COVID-19 test. All of this should have been upfront before purchase.
The tour was scheduled for 1.5 hours. Start time was 4:00 pm to 5:30 pm. But it ended at 5 pm. So disappointed (as the one paying for it).
But they said they would do it again, just the longer one.
Response from Host
Aug 2021
Thanks for your review and for joining us on our 4-line zipline tour. We appreciate your feedback and grateful you chose to join us. We offer two zipline tours: the longer, 9-line tour and the shorter 4-line tour. As described on our website, the 4-line tour typically runs 1 - 1.5 hours long, depending on group size. Our website clearly explains what our check-in procedures are for all our tours. Also, when guests book their reservation(s), they are required to check a box (at the end) that includes the following copy: āParticipation Requirements: Please be prepared to provide your Safe Travels negative test results or your proof of vaccination at check-in.ā We do our best to provide all the necessary information and requirements for our tours, but we can't control if guests don't read those requirements. Thanks again for joining us and taking the time to share feedback. Aloha.