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Upper Pigeon River Rafting Trip from Hartford

Overview
Smoky Mountain Outdoors Upper Pigeon River Trip is a Tripadvisor Top 10 Experience with a Travelers' Choice award, and the closest whitewater rafting trip to the cities of Gatlinburg and Pigeon Forge! No experience is needed, so all are welcome. Experience Class 3 to Class 4 whitewater rapids with a top-rafted rafting outfitter. This is the longest rafting trip on the Pigeon River, equipped with a guide in every raft.
City: Hartford
Sat 16 Nov
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You can choose the date already on the booking website
Starting at $46.95
Sat 16 Nov
Starting at $46.95
Make a reservation
What's Included
All applicable taxes and fees
Safety instructions
Professional guide
All necessary rafting equipment
Additional Info
  • Not recommended for pregnant travelers
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Children must be accompanied by an adult
  • Minimum age is 8 years old and minimum weight is 70 lbs (32 kg)
  • Swimsuits and shorts work best. Secure shoes with a heel-strap are required (tennis shoes, water shoes, sport sandals with a heel-strap). Bare feet and flip-flops are not allowed. Don't forget to bring a change of clothes and a towel
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Social distancing enforced throughout experience
  • Regularly sanitised high-traffic areas
  • Gear/equipment sanitised between use
  • In compliance with updated Tennessee guidelines, we are frequently sanitizing our gear and have marked floor guides so you can keep social distance within our retail building. Please bring a face mask for the bus shuttle. A ziplock bag will keep it dry during your river trip.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Traveler Photos
Reviews (1000)
Ann M
Oct 2018
We had "rev" Dean as our guide. He was very knowledgable about the area, history, and nature of the area. He has been in this business for some time, and was fun to have as a guide. The river was not too wild, but our guide made sure that we had fun. If you want constant danger and wild rapids, then the Ocoee is what you want. This trip was some work, but mostly a pleasant ride down the river. Good for all ages.
Response from Host
Oct 2018
Hi, Ann. We're so glad you got out on the water with us this fall! Rev. Dean is one of our best, and we've no doubt you had a good time with him. We hope you have a chance to come back and raft with us during our guaranteed water release season. As I'm sure you were aware, river trips after Labor Day are subject to natural flow, meaning that our friends at the hydroelectric power plant don't publish a water release schedule, so we never know how much water we'll have. That said, any day on the river is a good day! From Memorial Day through Labor Day, the power plant does release water on a regular schedule, and you can be assured of a thrilling Class III and IV whitewater trip. Come back and see us! #GoWithSMO
Paul D
Sep 2018
What would have been a fantastic, turned out to be a near death experience. Whatever you do don't let your guide take you on unnecessary risks such as SURFING. This is a dangerous stunt that almost killed my wife. Our guide deliberately put the nose of our raft into the rushing falls of a huge dip in the river, causing 4 out of 5 passengers to be thrown from the boat. My wife is in her sixties and not in the best physical condition. She went down underwater for several minutes and when she came up she was trapped under the raft. Thank got we finally got a hold of her life jacket and after several attempts were able to pull her back in the raft. She couldn't breath and was scared to death. Please urge your guides to not do anything as stupid as our did. White rafting is exciting enough, without the one who is suppose to ensure your safety, deliberately putting you in harm's way. Be careful and have fun!
Response from Host
Oct 2018
Dear Paul, Thank you for your feedbackā€”It is helpful to hear from our guests, especially when you are not completely satisfied with your experience. Everyone at Smoky Mountain Outdoors works very hard to make your rafting adventure the best part of your vacation, and I am so sorry that we fell short. Having had my share of swims, a few of which involved bumping up against the underside of the raft, I sympathize with your wife's experience.. It is one of the scenarios we cover during our extensive pre-trip talk for this very reason.. I am so sorry that your trip was not what you expected, and I will share your comments with our entire team as we continue to strive toward providing a first-class rafting adventure for every guest. I do hope that you will give us another opportunity to show you a better whitewater experience. Please feel free to contact me personally to discuss this matter further, and thank you again for bring your experience to my attention. Sincerely, Susan Spivey Outpost Manager Smoky Mountain Outdoors
Paul C
Sep 2018
This is a major reason to be in Tennessee. Zip lines, miniature golf, go-karts, and stuff like that can be found anywhere and has nothing to do with seeing outdoors for real. The guides are all experts and only care about the people they guide. Personality must be a prerequisite for employment. They know every rock and drop in a very busy river and make it total fun even for this 71 yr old. If you can only do one thing make it this trip with Smoky Moutaian Outdoors.
Response from Host
Sep 2018
Hi, Paul. We love your review, and agree whole-heartedly that rafting with Smoky Mountain Outdoors is a truly authentic Smoky Mountain experience. Our guides are passionate about the river, and love sharing their passion with new friends. Thank you for taking the time to share your story, and come back and see us again! #GoWithSMO

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