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Waikele Outlet Shopping Shuttle from Waikiki

Overview
The Waikele Outlet Shopping Shuttle provides savvy shoppers quality transportation to and from Waikele Premium Outlets® from Waikiki. Let us worry about traffic, gas and parking. Shoppers just need to sit back and relax in our plush air conditioned motor coaches that will pick you up at one of the convenient locations throughout Waikiki. You will be transported to the Waikele Premium Outlets® where savvy shoppers from around the world and our islands can find great savings at Hawaii’s largest outlet center. Returning to Waikiki is even easier with our wonderful drivers picking you and your shopping treasurers up curbside.
City: Oahu
Fri 20 Sep
i
You can choose the date already on the booking website
Starting at $35.00
Fri 20 Sep
Starting at $35.00
Make a reservation
What's Included
Complimentary Waikele Premium Outlets® digital VIP Booklet (Over 50+ Store Offers)
All taxes, fees and handling charges
Air-conditioned vehicle
Hotel pickup and drop-off (selected hotels only)
Additional Info
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • For the transportation back to Waikiki, bus departs next to Off 5th Saks 5th Avenue
  • Children under the age of 4 are FREE and must be seated on an adult's lap. If you require a seat for a child under the age of 4, the above rate will be applicable.
  • ADA ACCESSIBLE:
  • Due to limited availability, we require that ADA vehicle reservations be made a minimum of 48 hours prior to date and time of service. We will make all reasonable attempts to accommodate the needs of the disabled traveler. For electric wheelchairs or scooters: The combined weight of the wheelchair and guest cannot exceed 500 lbs, the maximum width of the wheelchair cannot exceed 29 inches.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews (22)
Clarrie C
Oct 2019
Not enough seats for husbands to sit on and wait.Not enough eating and coffee areas to sit and have a break. Shops need to supply bench seats to sit on.
Response from Host
Oct 2019
Aloha Clarrie C, Thank you for your review and comments. We will rely your comments to the Waikele Shopping Management team. Malaho,
thebwordtravels
Oct 2019
My sister and I were in Hawaii recently and chose to head to Waikele Shopping Outlets and took the Roberts shuttle. I have a couple things to note for future customers: (please note that I've taken other roberts shuttles before and they have NOT been like this) 1. The driver spoke very minimal English, and often switched languages without warning. So eventually people stopped listening, most people on this trip were Australian - and speak English. If any major communication was supposed to be made - we certainly missed it. 2. Hilton Garden Inn was the last stop to pick up for this trip, which I was not told or else I would've got on at another pickup stop. My sister has autism and I couldn't sit with her on the trip in case she had a meltdown. Not the mention the man I had to sit beside thought he deserved both seats (he was not overweight) and had terrible body odour, which of course I know Roberts cannot control, but it contributed to my poor experience. 3. The trip was advertised as 30 minutes when I booked it, however took roughly 40-45 to get there. 4. The employee at the Roberts Hawaii kiosk at Waikele was awful, I'd never received such bad service in a touristy area. She did not seem welcoming, and did not appear to want to be working at all. 5. The driver dropping us back at our hotel later that day was INCREDIBLY LOVELY though, and I wish we had her driving us earlier that day. Even though the drive back into Waikiki to our hotel took more than an hour, she dimmed the lights for people resting, talked to the ones that weren't, and gave commentary along the trip.
Response from Host
Oct 2019
Aloha, Thank you for review. I apologize for poor service displayed by or Kiosk representatives and the initial driver on your way to The Waikele Shopping Outlet. I would like the opportunity to look into what happened. If you can provide me the date and time of the pick up from the Hilton Garden Inn . Mahalo
Scally417
Oct 2019
We decided to use the Roberts shuttle to the outlets as we thought it would be better to go with a large company for reliability. We wished we didn’t. The staff were non-responsive and rude. If you asked a question you were lucky to be acknowledged and get an answer (not that we had to ask very much). There was no welcome or hello when boarding the bus. It got us to the outlet and back but it certainly wasn’t a happy, pleasant holiday experience. Try to go with someone else and only use this service if you get stuck finding something else...
Response from Host
Oct 2019
Aloha Scally417, Please accept my apologizes. I would like to check into what happened. If you could give the date and time. That would help me investigate. Also, sorry it took me so lone to respond. Mahalo,

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