We booked last minute and the driver didn’t pick us up; however, I called the tour operator and they were prompt and apologetic. The crew was fabulous and caring, always checking on guests. They provided lemonade and granola bars complimentary and had restrooms on board. Tour felt very safe and boat was nice. However, I booked on viator and didn’t know there would be people on water slides, trampolines, and jumping off the boat. This activity definitely discouraged marine life from coming near. The turtle name in the title suggests that guests will see turtles. I understand wildlife isn’t guaranteed, but this tour doesn’t lend itself to seeing wildlife due to location and other guest activities offered. The tour should be named Waikiki snorkeling and remove “turtle” as that sets an expectation that it includes an environment where it’s conducive to wildlife or in an area where turtles go such as turtle canyon, which it doesn’t. It was a nice trip and the crew was great, but didn’t meet my expectations due to the name. Also, viator should disclaim that other activities are offered from the boat on the same trip. I would not recommend this trip for turtle snorkeling; instead ensure to select a trip that goes to known turtle spots like turtle canyon or turtle cove.
Response from Host
Dec 2022
Aloha!
We do acknowledge that our activities may seem as though it would discourage marine life. However, I assure you that we have seen pods of turtles throughout various trip, it may have just been an unlucky trip! And for that we do apologize and sympathize with your disappointment.
Mahalo for coming aboard!