I called, emailed, online tryed to change my reservation before the 24 hr deadline I was not successful, online kicked me out, call went unanswered, as well the email. I was disappointed with that, probably should have cancelled and rebooked or should have just went to Immokee to book airboat tour which we were most interested in.
Response from Host
Apr 2022
Hi Corey,
We are super interested in birds! and alligators and turtles and dolphins and all of the wildlife we see on tour. We pride ourselves on being a true ecotour and with that comes the focus on experiencing ALL of the wildlife in their native habitat including birds! What sets us apart from taking just an airboat ride is our biologist is on the airboat and narrates the tour using the networked headsets.
I'm sorry you were unable to contact TripAdvisor/Viator customer service. It's always best to communicate directly with Everglades Day Safari so we can handle any reservation issues directly. Thank you for the feedback!