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World Trade Center 911 and Ground Zero Walking Tour

Overview
[Best Valued 2-Hour Experience. All tour guides use large 11" x 17" photos to add richness to your experience.] This tour details the heroism of New York City's firefighters and the survivors of Stairwell "B." Walk in their path and learn how 16 people withstood the collapse of the north tower. Discover the miracle of the 911 surfer, who rode down with 88 stories of falling debris. In addition, grasp how the new World Trade Center was designed and constructed. This is the definitive walking tour of Ground Zero and the 911 Memorial Plaza. A portion of the proceeds from this tour will be donated to the Non-Profit FDNY Foundation. Optional upgrades available for skip-the-ticket-line tickets to the 911 Memorial Museum and One World Observatory. All guests must go through security if Museum or Observatory options are chosen. All tours are in small groups with a maximum of 25 adults.
City: New York City
Tue 24 Dec
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You can choose the date already on the booking website
Starting at $34.95
Tue 24 Dec
Starting at $34.95
Make a reservation
What's Included
One World Observatory Skip the Ticket Line Access (Upgrade Available)
911 Memorial Museum Skip the Ticket Line Access (Upgrade Available)
Narrated 2-Hour Walking Tour using Extra Large Visuals
All Fees and Taxes
Additional Info
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Children must be accompanied by an adult
  • Comfortable walking shoes are recommended
  • Well organized
  • This tour is copyrighted
What To Expect
1
The Oculus
The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."
2
Winter Garden
Next we'll visit the reconstructed Winter Garden, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.
3
The National 9/11 Memorial & Museum
For those who select the 9/11 Memorial Museum Package, you'll be granted entry into the venue. This museum contains historical artifacts and donated personal items from the World Trade Center attacks. This is a self-guided tour where guests are invited to leisurely explore until closing.
4
One World Observatory
For those who select the One World Observatory Package, you'll take the HyperSpeed Elevators to the Observatory on the 100th floor. During the 47-second elevator ride, you'll watch a timeline transformation of Manhattan. At the Observatory, be astonished by the amazing views of four different states. This is a self-guide experience where guests are invited to enjoy the Observatory until closing.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Traveler Photos
Reviews (92)
Juan_L
Jul 2018
Frank is an amazing tour guide. Very passionate regard every thing related to 911.Ours was basically a private tour, only 2 other persons join us. Very informative & very emotional. Will recommend this tour, specially to families with children that did not witness this tragic events or were to young to remember. Thanks Frank. WILL NEVER FORGET.
aubray d
Jul 2018
Frank was absolutely fantastic! I have watched every 911 documentary and have quite the extensive knowledge of obscure details. Frank shares stories most would not know otherwise. Even though I knew some of the rare stories he brings them to a new level with feeling and personalized stories that deeply touched me. Frank takes you to the exact spot and shows you enlarged pictures of exactly where you are standing. I did the museum on my own time but would not recommend just that. This tour is absolutely worth the time and really connects emotionally with us!
Craig M
Jun 2018
While you can do this on your own -- don't. This tour is well worth the money. Our guide - Mary - was very helpful and knowledgeable. They help you navigate through the memorial and associated museum with ease. You avoid the lines and you learn things that you would miss if you did it on your own. We also added the Observatory to our tour and that was a great idea. Again we avoided the lines to purchase tickets and get on the elevator.

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