Not sure if I was the problem, if so I will improve my rating.
App was easy to set up and played right away through Android app. So I first thought, perfect. About 10 minutes in the tour from the starting point at west gate, the sound I thought silenced. Stopped the car and tried somehow to get sound back. Disconnected, reconnected, checked Android auto setting on cae and phone loosing about 45 minutes. Sure couldn't look for help on the internet because there was no wifi or phone connection at that location in the park. Moved on and miraculously sound came back at some point, but....
During the whole tour, the guidance muted before any given section had finished. Always somewhere in the middle of a sentence. When arriving at the next section, a few times i believe it picked up where it had stopped before, but most of the time not. So I lost a lot of the tour explanations. I thought it may have to do that I exceeded the speed limit, but I than conscientious drove slow and below speedlight, dragging multiple cars impatiently behind me, and it still happened. So after a few hours I gave up and moved on. Unfortunately, dew to the initial back and forth, it got dark and we missed the last 4 or 5 attractions. Between the sections it is absolutely quiet. Dew the initial issue, i never knew if it was just the pause or if I lost connection or whatever. Would be good if there would be some music between talks indicating that everything was ok.
Response from Host
Oct 2024
Hi Jurgen, we're glad you found the app easy to set up and thought it was perfect. It’s essential to download and set up the tour in advance with a good network connection, which we always recommend before your travel date. Currently, our app doesn't support Android Auto, and we’ll consider adding background music between sections in future updates to enhance the experience. Give the tour another try, as it’s valid forever, and the next time, you can follow the detailed instructions and tutorial video sent via email. Contact our support team if you encounter any issues—they’ll gladly assist you. We hope to join you on the road again soon!