This was the most unprofessional, unkind, tour company I have ever had an experience for travel. I have traveled all over the world , tons of tours never have I had a problem.
I experienced the company giving me an incorrect address for pick up location, demands to were to book an uber. We booked an Uber literally four blocks over to the updated location. We were told to stay put where we were as I verified with the tour agent by phone.As we were pulling up to the tour bus in the Uber and I was texting we arrived the tour bus left on purpose.
So if you enjoy spending five hundred dollars to see a bunch of drug addicts, drug needles, protestors, homeless in a dark street at 5:30 am this is the your for you. I paid five hundred dollars not to see Yosemite but to be told off by the tour guide, and left in danger, and a ruined trip. I would give a triple review of miserable.
Response from Host
Dec 2024
Hi Karen! Iām truly sorry to hear about your negative experience. This is certainly not the service we strive to provide, and I sincerely apologize for the confusion and frustration you faced. We take your feedback seriously and will investigate the situation to ensure it doesnāt happen again. Thank you for bringing this to our attention.