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Circuit à toit ouvert à arrêts multiples en Big Bus à New York

Aperçu
Montez et descendez à New York avec une visite en Big Bus à toit ouvert et visitez les attractions de New York à votre rythme. Voyagez facilement en bus à impériale devant des sites de renommée mondiale tels que l'Empire State Building, Times Square, le Rockefeller Center et Central Park. Avec votre billet Classic, empruntez les boucles de bus autour de Manhattan tout en découvrant l'histoire de la ville grâce à votre guide captivant.
Ville: La ville de New York
Sun 17 Nov
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Vous pouvez déjà choisir la date sur le site de réservation
À partir de $53.99
Sun 17 Nov
À partir de $53.99
Faire une réservation
Ce qui est inclu
Hop-on hop-off, open-top, sightseeing bus tour
2 Routes - Uptown (red route) and Downtown (blue route)
1-hr free bike rental with a purchase of 1-hr from Unlimited Biking
Live bus tracking through Big Bus app
Audio-guide in English, Spanish, French, Italian, and German
Expertise d'un guide local
Petit déjeuner léger
Information additionnelle
  • Accessible aux fauteuils roulants
  • Les bébés et les jeunes enfants peuvent monter dans un landau ou une poussette
  • Animaux d'assistance autorisés
  • Des options de transport en commun sont disponibles à proximité
  • Les bébés doivent s'asseoir sur les genoux d'un adulte
  • Les options de transport sont accessibles aux fauteuils roulants
  • Convient à tous les niveaux de forme physique
  • 24 heures - Les billets classiques seront valables pour une utilisation le jour même. Les billets de plusieurs jours doivent être utilisés consécutivement.
Politique d'annulation
Pour un remboursement complet, annulez au moins 24 heures avant l'heure de départ prévue.
Photos de voyageurs
Commentaires (1000)
Nica C
Oct 2019
Long waits (more than 25 minutes each time we tried to ride the bus) and not impressed with staff. Not sure what the surprise was but this company clearly could not keep up with the numbers of guests. Other company was smoothly managing this. Saw a staff member argue with a bus driver who then drove off without picking up anyone ( Long line waiting over 30 minutes). On another bus there were at least 4 seats open and the tour guide didn’t seem to care and again left a large crowd at the stop, even when someone told him there was room. Unacceptable. Tour guides were a bit rougher than what I’ve experienced in other places. One even had on sweatpants with holes in them.
Réponse de l'hôte
Oct 2019
Good Afternoon Nica C, Thank you for taking the time to comment on TripAdvisor for your feedback makes us better. We apologize for the long delays that you experienced during your tours. We encountered theses delays, more than usual, due to the Columbus Day city event. Please be aware, whenever we have to change or alter a route, or close a stop completely, we only do so once mandated by the Dept. of Transportation, as it is out of our control. We post these changes on our website and app under “Service information" and all of our guides and agents are aware of these changes and should be informing customers also. We cannot speak for the competition, as we follow our routes set upon us. We understand that your time is limited and we do our best to maneuver around it, and provide our guests with the best sightseeing experience possible. Guides are expected to be presentable and professional at all times as they are trained in providing exceptional customer service. Any behavior short of that is unacceptable and will not be tolerated. With that said, we hope to find a solution to these issues in hopes to prevent it from occurring in the future. Kind Regards, BBTNY
peterbJ9800RW
Oct 2019
Buses were packed and my kids couldn’t even get to ride on the upper deck. Very disappointing for their 1st trip. I’m not sure why they wouldn’t put more buses out but clearly they were not ready. I think next time we try another bus service or will just use public transportation.
rtatpeace
Oct 2019
Poor service, over sold tickets, rude service- bad experience!!! :-( Not at all tourist friendly and unhelpful folks here at Times Square :-( Man in charge was very rude and pushy!
Réponse de l'hôte
Oct 2019
Good Afternoon rtatpeace Please know we expect all staff to be professional, courteous, and amiable at all times and any behavior short of that is unacceptable and will not be tolerated. We take customer complaint very seriously, please provide more information such as time, and description to [email protected], it is reported to upper management for disciplinary action. Please know we do encourage agents to enthusiastically sell our products but we do monitor capacity and prepare for more hectic times in hopes to prevent overcrowding. We do sometimes get it wrong and we are working hard to improve our system. We are committed to our passengers gratification fully and with the feedback you've provided, we can continue to revamp our services. Kind Regards, BBTNY

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