Hi Paulc4771, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our buses are checked daily before we send them out on a tour to ensure they are fit for service. We apologize if you had experien ced audio issues on the bus you boarded causing you to miss the commentary. If possible, can you please contact us at
[email protected] and let me know your booking reference, the date, time, and stop you boarded at so I can forward this to our engineering team? We would like the opportunity to look into this further.