Hello,
We are very sorry to hear you did not enjoy the tour due to the traffic and weather during your visit. Unfortunately, New York City traffic can be heavy at times . During the summer months, we do have increased traffic which does sometimes cause our tours to go on for longer than anticipated. We try our best to navigate safely through the traffic during these times. We also apologize if any of our staff was not welcoming. If you have a description of the staff member, please reach out to us at
[email protected] so we can investigate this and correct it as soon as possible.