Thanks for your review and feedback. I'm terribly sorry you experienced less than stellar service from BIG BUS San Francisco. I can assure you that is not the norm or standard we expect of our team members. I understand mistakes can happen, but I would like to take this opportunity to fix it.
Please email us directly at
[email protected]
Please be sure to include your TripAdvisor review within your email, for a speedy reply. Thank You.