What an amazing experience. From the moment we arrive till left we were treated with the best customer service ever. The whole team were genuinely concerned about us having the best possible time and fun within all the safety perimeters.
First of all I am a research before doing many things and honestly decided on AZ Outdoor for two reasons, location - closed to the Phoenix valley, but trails still offered beautiful scenery and loads of fun, and price. We were able to book at a discounted rate due to a promotion they were currently running.
We did call ahead and schedule our adventure. Not sure if that is required. The check in was really easy, staff professional and even during multiple people checking in at same time, never felt like you were not important.
We originally booked 2 ATVs and 1 UTV for an unguided 2 hour adventure. My two boys - 16 and 21 have never really driven ATVs but that was their original vehicle of preference. Josh, one of the staff members, spent plenty of time walking each one through the operations of the ATV's and then after a test drive was honest with us and the boys that he'd encourage them to do the guided tour so that a staff member would be out to help them if needed, or gave them the option to switch to an UTV, which drives like a car. They opted for the UTV. So appreciative of Josh's honesty and genuine concern of their safety first, and over all happiness of the day. So off we went on our unguided adventure.
We had a great time. We were given a map to follow. Trails marked clearly and loaded with fun. I am a skittish passenger even in a car but never felt scared as we traveled the paths. Due to the novice of the boys and trail riding, even though we started before the guided tour, the guided tour caught up to us. We let them pass and then just followed their dust wind. ;) That helped. 2 hours later arrived. So yes I would recommend doing the guided tour if this is your first experience with ATVs or UTVs, or even trail riding.
Highly recommend this company and the staff. Amazing price for a priceless day!