This business (yes, it is a private business, it is not part of the national parks) is a joke. We paid over $250 in basic tickets for a family of four, waited in line for 3 hours for a 4 minute bus ride from the parking lot to the canyon. The employees will tell you they didn't expect such crowds. Well, who sold the tickets? Many, many frustrated customers.
If you want to cement a bad memory of the Grand Canyon, then you should visit this place
Réponse de l'hôte
May 2022
Hi asv2026, thank you for your commentary and visiting us. We appreciate your insight and apologize if the experience didn’t meet your expectations. We will take your comments and work to make improvements our operation for a better customer experience. Please DM us if you have any additional questions.