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Hard Rock Café New York Times Square

Aperçu
Rock your senses with a prix-fixe menu at the New York Hard Rock Cafe. Classic American cooking comes to the heart of Times Square, where you’ll enjoy a 2- or 3-course meal with your choice of theme. Each option comes with a drink (coffee, tea or soda) and dessert. Expect entrees like the classic cheeseburger, a half-rack of hickory-smoked ribs, salmon, steak and even some vegetarian options. Love all - Serve all!
Ville: La ville de New York
Sat 05 Apr
i
Vous pouvez déjà choisir la date sur le site de réservation
À partir de $40.39
Sat 05 Apr
À partir de $40.39
Faire une réservation
Ce qui est inclu
Preferred seating
All Taxes
Gratuities
Beverage: choice of soft drink, coffee or tea
One meal per person based on menu selected
Preferred seating
All Taxes
Information additionnelle
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Specialized infant seats are available
  • Suitable for all physical fitness levels
  • Lil Rocker menu (ages 0-10) is available for purchase direct from Hard Rock Cafe on the day
Politique d'annulation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Photos de voyageurs
Commentaires (281)
lindseybQ528IR
Feb 2023
Had an amazing time here. Coming from England all excited to see the bright lights of nyc. Had become dimmed by waiters/servers with horrible attitudes. When I booked the electric package on trip advisor. *Please note you need to print out the voucher * I was expecting the same. But no, the staff where amazing! Especially bam bam. He couldn't do enough for us. So friendly and helped me understand my metro ticket. Well done staff at time square nyc. We left feeling great and happy. Food was amazing. Definitely recommend the electric package. Just make sure you show it to your waiter beforehand.
907JLeMay
Feb 2023
Ignore this 'restaurant'. There are plenty of other restuarants in Times Square to spend your hard-earned money at. We ate supper on a Sunday evening here. Our waiter, Troop, first appearted delightful. He brought us water and drinks. He interacted with us and was friendly. Our food took an usually long time to arrive, but hey, we were having a fabulous time with friends, celebrating life, and didn't really mind. Once our food arrived, the fireworks began. Five of us enjoyed our meals. The sixth of us ordered a well-done burger and disappointedly received a very raw burger. He sent it back. Our water glasses were empty. Our drinks were empty. The re-cooked burger finally arrived. The second burger was ironically more raw than the first. We had no napkins. Our friend went to speak with the manager. He also brought us back napkins. Half of the restaurant's patrons cleared out. The third burger arrived. It was also raw. Our friend again went and spoke with the manager. He (the manager) was puzzled as he stood in the kitchen and waited for the burger to come up. He could not explain what had happened with the third burger. He profusely apolized to our entire table of six people who were on their last night of vacation in the Big Apple. He comped our meal and asked what we wanted. Our friend said he was done with burgers and wanted a cheescake with six forks and a bajama mama. The rest of us simply wanted our water glasses refilled. Our waiter finally appeared. We had no idea where Troop went as others served our food and no one checked on us. Again, we waited for water. What was the deal with water service that night? Again, the restaurant was half empty, and there appeared to be adequate servers. The cheesecake was adequate. The bajama mama was not even made from the right ingredients (my friend didn't even finish it) so we stood up and left--not satisfied with our experienced. I asked Troop what the deal was in a respectful and calm manner as my son is 24 and Troop seemed like a decent guy in the beginning. Troop appeared to respond well. I wanted him to see me as a person, not the color of my skin, which was different than his. I am a one-year breast cancer survivor who was visiting NYC for the first time for my survivorship anniversary with my husband and friends. I was assaulted in 2020 on a work trip. I am a survivor in more ways than one and have worked hard to battle back to living life to its fullest. I shared a brief 30,000-foot intro with Troop, caring to gently educate him to make him a better person. I left the conversation, thinking Troop understood. We parted on amicable terms or so I thought. On our way out of the restaurant, I ran into Troop one last time. He wouldn't meet my eyes--he didn't look like a sad puppy, just arrogant. We used the restrooms and proceeded to the gift store where my friend (the guy who was served three burgers, yet was leaving the Hard Rock Cafe with a starving, unfulfilled appetite) saw a guy and his girlfriend shoplifting items. My friend went to the clerk at the register and said, 10-finger rule and nodded his head in the appropriate direction. We left the Hard Rock Cafe New York Times Square and will not be back. We likely won't visit another Hard Rock Cafe ever again as I'm disgusted with the brand. This conclusion is iconic as my husband and I have enjoyed the franchise on Hawaii, Iceland, Chicago, Alaska, Florida, and various places in California. There are plenty of other restaurants who won't pilfer away our free time and money. Kudos to the manager. This experience was not HIS fault.
Linda_A
Jan 2023
Good deal-made reservations so we did not have to wait at all! Worth the experience…in the heart of Times Square!

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