I'm very sorry to say that we did not enjoy this tour. Spending most of the time stuck in a standstill traffic, seated in terrible bench seats was really uncomfortable, but not the scariest part of the tour.
There was absolutely no walking portion as they state on their website.
We could not help but to feel bamboozled and would not recommend it, as it is most definitely a tourist trap. It's a shame, as I was hoping to be something I could bring my children to experience.
The really scary part is their poor social distancing practices. Although the rows are divided with plexiglass panels, the seating is not limited (as they also state in their website). The trolley was packed with people and our seating was assigned by a coordinator. I was seated literally within arms reach from the people seating right next to me across the isle.
This tour has been open for a while and they know how bad traffic can get in Old Town St. Augustine. A simple change in route or experience could make all the difference in the world. I would have preferred to spend more time walking at the old jail than stuck in traffic.