Reasonably quick trip for a shared shuttle bus. At the airport, took awhile to find the pick up place not enough signed inside, have to go outside and on the wall on the corner is a sign, no real indication of which can it is, only got it as there was some flowers printed on the sigh that the driver was wearing the same on his shirt... After a long trip, a hint for the company would be to make it easier. Also tried to call on the toll free number inside the airport to get directions and the number was not connected which alarmed me at the time
When we landed at Honolulu airport, we were met by a representative who assisted us all through the arrivals, on baggage reclaim our cases were loaded onto a trolley and taken to the shuttle, we were then taken to the shuttle and taken to the hotel. On our return journey (very early in the morning) the driver was very courteous and helpful. This is our eighth year to use this transportation and hopefully will be using again next year and would highly recommend to everyone.
I took a course at UH and met a very nice group of kids and adults.