Rick was fantastic! My wife and I love Pensacola and visit often. However, Rick showed us and educated us on many things we didn't know about this great and historic city. He was neither your "average" teacher nor tour guide! He was funny, witty, knowledgeable and truly cared about his tour. As far as riding around on a Segway, it was a blast! It was very easy to learn and operate. We WILL do it again...and we'll request a time when Rick can do the tour. We are interested in the haunted tour at night. Two words of advice...DO IT!