This was wa,y more than we expected, the boat was so comfy and clean, the crew - Drew, Beth and Alex were attentive and awesome. It meant so much to me that Alex brought the photo album to us and compared our pictures with them so we could identify the orcas we saw. I felt this crew was completely focused on us all having the best experience possible.
To the marketing people: you should ensure that guests know to bring cash for snacks and tips.