Went on the expedition August 5...No Whales, nothing,
the crew said is the first time in the season that they do not see whales.
they gave us a voucher to come back for free within 12 months..
here is the catch, if you want to reserve your seat you need to pay 50% with the voucher or you get to go standby and if there is space you go in for free.
We called and another family called and they said that during the week there is not much people to just show up, we went on Wednesday and there was no room.
If they really see whales 99% of the times then is minimal the amount of people that comes back, they should reserve the space.
Felt like a total Fiasco, the trip in the boat was nice to see the islands.
The staff agree with us but said there is nothing they can do, if we wanted to complain we needed to take a ferry to Orca Island were the office is, their business card has a PO Box address, very suspicious..