We had such a great time whale watching two years ago with Outer Island Excursions that we booked them again! I found a Groupon sale that made the price of whale watching much more affordable for five of us! To top it off, the company honored the Groupon price when I called them directly! Due to an unforeseen conflict, I asked the company to move the tour one day later. They made the change with no problem and no extra cost! I was very impressed with their customer service before I even took the tour! This time, the whale watching was more incredible! Captain Andrew followed an orca pod of 13 (with a gray baby orca!) and two humpback whales! We were so close to the orcas and humpbacks (still keeping the legal limit of space between the boat and the whales)! An orca even dove under the boat! Captain Andrew, Brooke and Dawn made sure we enjoyed our time! Our son, who does not impress easily, was very excited watching the whales that close! We will come back!