Workers not concerned with Customer Service or customers with disabilities. Day one was raining off and on. My partner and I were waiting at Stop 5 to catch the tour bus to Stop 7 and the bus drove right past stop five, even though we were waving in the rain and waiting in the spot they had left people off the day before. Stop five was moved a bit past the hotel due to construction. We had to take a cab to the Aquarium. At 2pm we tried again to catch a bus. As two people who walk with canes, walking towards stop seven in the cold and rain we flag down the bus in between stop 6 & 7. The driver saw us, waved us toward the stop #7. Waited until we were about fifty feet away and then drove off. The next bus real time showed 55 minutes way. We could not stand in the rain and cold for another 55 minutes and had to take an Uber. On Day 2 we were able to get onto the bus in the morning at Stop 5. We rode until Stop 1. At Stop 1 I spoke to the Lead person about the mix up the afternoon before and he said I do not believe that and walked away. On the new bus at stop four we instructed to disembark and move to another bus, we all got off walked to the other bus and were told to go back to the first bus. No communication over the bus speaker as to what was going on. Back on the bus we were to get off at Stop 5 and the bus drove right by it. I asked the driver to stop so we could get off as that was our stop and he said we would have to ride to stop seven again and take another bus all the way around and they may stop. I spent the money for a 2-person 2 -day ticket and was thoroughly disappointed with the service not to mention the lack of courtesy or understanding for the disabled.