Kevin and team did an excellent job ensuring that our bicycle trip was a memorable one! What sets them apart from most, is that they do a great job understanding your specific situation and working out a custom experience that fits for your group.
We had a family of 7 with a wide range of ages (6 year old and two who were 65). Kevin recommended a scenic 18 mile stretch that was predominately down hill, which ended up being fabulous and a perfect fit for our group.
There was a ton of attention to detail on his part, and we certainly appreciated his adaptability and flexibility. It started with some challenging weather. Kevin and I traded texts early that morning to talk about potential options. His knowledge of the area allowed us to spend an enjoyable couple of hours in Deadwood waiting for weather to blow over. He grabbed coffee for the adults and led us to a great museum that entertained the kids and adults; pretty impressive on short notice!
This was one of multiple examples throughout the day (understanding what we had already seen or not seen, chatting with the kids, stopping to look at cool features or wildlife, etc.) where it was clear he was working to understand the dynamic and interests of the group and modify accordingly. At one point when we were uncertain if the weather was going to cooperate, he did a nice job of even thinking through some more "outside the box" possible options to make our day a successful one.
Fortunately the weather cleared, and we had a great ride! He was super patient with the kids and adults as we took a long time to get started (adjusting all the bikes, helmets, figuring out what jackets or rain gear we wanted to wear or not, etc.). He brought a picnic lunch that hit the spot that we had just a little over half way through the ride.
He had helpful tips for several of the other activities we were planning on doing during our trip, took some great pictures of our group, and even made sure we got to finish an educational DVD during the van ride back that my older son was really enjoying. We appreciated this given that Kevin's day ended up being notably longer than he probably originally anticipated.
Last but not least, the bikes and equipment were solid quality, which is important!
I often look at Trip Advisor reviews, but this is the first time I have ever written one. If you are going to the Black Hills or surrounding area, I would highly encourage you to check in with this Team. They are "top of the line" and excel at what they do.
Odpowiedź od gospodarza
Jul 2020
Austen,
Thank you so much for taking the time to review your day with us. I know Kevin had a wonderful time with you all, and was so happy that the weather ended up co-operating!
It was our pleasure to be able to facilitate this ride for you, and we are even happier knowing you had a great time.
Safe travels and be well! M & K