Mamy wspaniałe łodzie, które pozwalają zwiedzać okolice Shell Key, Ft Desoto i wiele innych wspaniałych miejsc. Wypożyczamy również kajaki, deski do wiosłowania, sprzęt do snorkelingu, maty wodne, wędki itp.
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Zdjęcia podróżników
Recenzje (18)
68mjo
May 2020
BOATER BEWARE - The $125 Deposit you pay IS NOT A DEPOSIT - No where does it mention in Need to Know that they will use this deposit to charge you a $125 FLAT FEE for gas and taxes no matter how much the real gas and taxes really cost ! Actual gas is $20 and actual taxes $16. Overcharged us almost $100. He claims when he speaks to you he tells you ( in his fast speaking British dialect ) that he tells you this. FALSE ! And no where is it explained BEFOREHAND in writing that the $125 you pay when you make the reservation is not a deposit but rather an ABSORBITANT ADDITIONAL FIXED FLAT FEE FOR GAS AND TAXES. If you don't believe me, check with any other boat rental and you will see, like a car rental, you are suppose to pay ONLY the gas you use. Besides the fact that we received a dilapidated, old, rusted boat with leather patches glued all over the seats and a continuous beeping sound from the motor. Nothing like the pictures.
Odpowiedź od gospodarza
Nov 2020
So I am far from British and that is funny. We have actually had boats come in and use up to $138 in gas before, so that is not correct. By the time you pay taxes, which is also way more than the $16 this guy claims, gas for the boat and get your percentage from Groupon, there is many times that the $125 doesnt even allow us to break even. Our boats are the nicest in the area and this guy was absolutely raving about it until he realized the gas and taxes were a flat fee. This was also told to him 9 times on the phone before he actually came out. I was with my mechanic when he called and I said it so many times, my mechanic truly thought I was making a joke because this guy truly didnt understand a single thing that was told to him, nor would he listen to anything we told him. We would definitely not want a customer like this to drive a boat again.
AdrianRRodgers
Mar 2020
I along with 2 other friends rent a pontoon boat and had a fantastic time. The service and the equipment was great. I would certainly recommend this company.
Michelle C
Jan 2020
I booked a boat and paid a deposit. They told me they had issues with the boat , trim went out and the driver must be experienced a couple days before our trip. They said the driver must be experienced because of this. I was promised a refund and never received one. Now I am being ignored. I would stay away from this company. They ignore you. Also the price is same as not using a. Groupon with another boat rental place. Don’t get fooled. I have all texts to prove I was promised a refund and have put a dispute with my credit card Company.
Odpowiedź od gospodarza
Jan 2020
This is not the case at all, and sometimes you cant make people happy. This person texted me endlessly about the rental and I spent a lot of time setting her up. I told her the boat was fine other than it would not trim up all the way, and really not that big of an issue, it was used by people the previous 2 days before with no issues. We also provided her with the option of another boat she could use. When she refused, we had no other options. We are very easy going about refunds except when someone cancels the night before and we cant rent them out.
She was never ignored, simply didn't like that our policy requires 48 hour notice, unless due to weather, which we always refund.
And as far as the Groupon price not being the same, as with any and every boat rental company I have ever used and been a part of, gas is not included in rental price.
Sorry things didn't work out for Michelle and she felt like this was the best route to take, but as you can see from our reviews, we love our customers and treat them very well and vice versa. We unfortunately could have rented that boat out many times but since it was rented turned others away. We try to run a business and always do whats right.