Went with 7 and 10 year old for on Christmas 2022. Almost all rides weren't open until after noon. Once opened, we had a BLAST on Cheetah (looong line--couldn't do that twice) and Scropion (many rides). Unfortunately the other rides that my 7 year old was tall enough for (Cobra's Curse and Iron Gwazi) were closed. We spent hours walking back and fourth between those two rides, watching C. Curse being tested, checking to see if either had opened. The app would say Iron Gwazi was open, even when it was closed!! I sent my older son to do Montu, Kumba, & Tigris, those are amazing rides with shortish lines, he was so happy. Eventually we started doing laps on the Flume ride (SOO COLD!), until they finally opened up Irow Gwazi. It was a long line but my kids loved it so much, it made their Christmas worthwhile. In short: Oldest son LOVED it, not enough rides for younger kids when considering how many were broken. Still WAY beter than the Magic Kingdom. Fix App (and rides) please.
Odpowiedź od gospodarza
Jan 2023
Thank you for taking the time to reach out about this recent visit! We are thrilled to read you enjoyed our park. Please be advised on days of higher attendance such as weekends and holidays, we may see an increased level of attendance which can lead to longer than average wait times for attractions. We would like to apologize for any disappointment surrounding extended wait times and closures you may have experienced. Our attractions can experience temporary closures due to unexpected technical difficulties. In situations like these, we employ our own on-site maintenance team in order to continue operation in the quickest and safest way possible. We hope you visit us again soon! - KJ