On any other day, I’m sure this could have been a cool experience.
However, from a professional standpoint, the event should have been canceled due to unsafe weather conditions. The option for a full refund should have been given to those who didn’t feel comfortable participating in extreme conditions.
When purchasing the ticket the cancellation policy clearly states.
**This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund**
I called a few hours before the tour, to see if I could get a refund or reschedule and I was told no matter what rain or shine they don’t cancel. Which concerned me because it was 48 degrees, with thunderstorms and heavy rain and wind.
Even people with umbrellas and proper attire were completely soaked or umbrella were turned inside out, from the wind.
During the first stop, about half way through, drenched from head to toe and shaking. I asked the guide to unlock the bus so we could return to some kind of heat or shelter and he disregarded us and continued to tour. After being outside for 20 minutes in that kind of weather he took us to our next stop, Morning call. We continued to check the weather radar and there was no hope for relief for the next two hours. With flood warning on the horizon, my party of 4 decided to take a cab back to the hotel as we were concerned for our health and safety.
I’m contacting my bank to have the charges for this event fully refunded back to my account. Maybe down the road, I’ll try again.