Thank you so much for your wonderful review. We are glad to hear that you enjoyed your trip. I do apologize for the confusion, we are always working on new ways to improve our guest experience and the Logistics will be modified in the coming months to provide a seamless boarding process. We will certainly let Andy know how you felt about him, we have a wonderful group of tour guides who love meeting all of our wonderful guests, they have such a wealth of information about our wonderful city and they enjoy providing this knowledge to all guests. We thank you for choosing Circle Line and hope you return for another sail with us.
Best,
Robert Strazza
Director, Guest Experience
[email protected]