We started with ground school where we were told all about how to operate the ziplines. Our guides, Caleb and Kasey, were knowledgeable and funny. We felt safe the whole time. We started with a lower zip and moved higher as we went along. The zip over the lake was amazing! We didn't get to see Denali though because of the clouds. The guides took pictures for us, and those are available for download with a small fee. With a small group, we didn't feel rushed at all. They guides are patient and not pushy. The location is easy to find, but you need to pay attention to the turns.