We booked for a hotel pick-up. Don’t bother, you have to wait for it to collect you naturally, but you do not expect to wait at their office on return for them to get enough others to take you to your hotel. They really don’t care!
The coach trip itself was OK, about 45 minutes each way.
The actual boat trip was great. It lasts 30 mins and we got to meet a gator up close. So close it tapped the boat with its snout right next to where I sat!
The trail and show were average, and just filled in the time waiting for your trip or return bus.
Limited choice for any food or drink, just a couple of snack trucks.
Overall, I’d recommend you visit the Everglades but don’t waste money on a hotel pick-up. Uber is cheaper and faster!