I love our tour guide Heather given by the fact that she is sweet, patient and caring. Also a big shout out to Sylvia and Jody who helped me to ensure applying a limited time promo code offer which somehow wasn’t doable online. Great customer service!
Here are more details if you would like to read. Before we took off, Heather gave us full instructions and made sure that we had the right equipment as well as warm enough hats & snow pants. I like how she cares about our safety by not only double checking our equipment but also saving us from driving in the wrong direction when it happens.
The snow was so thick at the day we took the tour. Heather made customized paths for me to drive and follow. She constantly turned her head to check if we were doing okay. And she made some stops to allow beautiful picture time. The only thing I regretted was forgetting to get a photo with her.
The double rider trip allows people to swim to drive. Hot cocoa was offered after the ride and we had a nice chat.
I would highly recommend this tour with this company if you ever visit Fairbanks or nearby areas.
Odpowiedź od gospodarza
Jan 2020
Hello from North Pole,
thank you for leaving us and Heather such an amazing review. We are happy that we were able to help you out with your promo code and that you were happy with our customer service.
We are also glad that you had a good time and loved having you there.
warm regards, your AWG team